{"id":21205,"date":"2020-03-03T13:15:00","date_gmt":"2020-03-03T10:15:00","guid":{"rendered":"https:\/\/www.x-cart.com\/?p=21205"},"modified":"2024-11-11T11:52:15","modified_gmt":"2024-11-11T08:52:15","slug":"xx-ass-kicking-social-media-marketing-strategies-ecommerce-businesses-2020","status":"publish","type":"post","link":"https:\/\/www.x-cart.com\/social-media\/marketing-strategy.html","title":{"rendered":"11 Social Media Marketing Strategies for eCommerce Businesses in 2020"},"content":{"rendered":"\n<p>Before you start the actual creating of your social media strategy, try to understand what your expectations and objectives are. As soon as you come up with the answer to this question (and please, take your time, it\u2019s possibly the most serious one), it\u2019ll be much easier to come up with your perfect <strong>social media marketing strategy<\/strong>.<\/p>\n\n\n\n<p>Firstly, you should come up with the answer to this question (and please, take your time, it\u2019s possibly the most serious one). After that, it\u2019ll be much easier to come up with your perfect <strong>social media marketing strategy<\/strong>.<\/p>\n\n\n<h2>\n            How to create a social media marketing strategy?    <\/h2>\n\n\n\n<p>To come up with a social media <a href=\"https:\/\/www.x-cart.com\/blog\/b2b-marketing-strategies.html\">marketing strategy<\/a> for your online business, you should find the answers to several questions first. As soon as you do, it\u2019ll be much easier to define your strategic direction.<\/p>\n\n\n<h4>\n            1. Why is the presence on social media important for you?     <\/h4>\n\n\n\n<p>We\u2019ve already talked about <a href=\"https:\/\/www.x-cart.com\/social-media\/marketing.html\">the benefits of SMM<\/a> (social media marketing definition included), so I don\u2019t think it\u2019s necessary to spend time discussing them. I\u2019m sure you\u2019ve already defined your social media goals. For example, you want to increase brand awareness and get more traffic to your website.&nbsp;<\/p>\n\n\n\n<p>In case you\u2019re not sure what your goals are or if they are correct and suit the <a href=\"https:\/\/en.wikipedia.org\/wiki\/SMART_criteria\" target=\"_blank\">S.M.A.R.T. criteria<\/a>, don\u2019t worry. When you complete reading this post, you\u2019ll know the possible strategies and the choice will be easier. <br><\/p>\n\n\n<h4>\n            2. Who is your target audience?    <\/h4>\n\n\n\n<p>Do you know who your ideal customers are and where to find them? If the question took you a moment to think about it, then you\u2019d find our <a href=\"https:\/\/www.x-cart.com\/blog\/creating-your-buyer-personas.html\">\u201cHow to create your buyer personas\u201d guide<\/a> really helpful. We all have to start from the basics anyway.<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/21356\/image2-1-p500.webp 1x, https:\/\/www.x-cart.com\/img\/21356\/image2-1.webp 2x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21356\/image2-1-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/21356\/image2-1.jpg 2x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21356\/image2-1.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21356\/image2-1.jpg 1x\" type=\"image\/jpg\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"730\" height=\"279\" src=\"https:\/\/www.x-cart.com\/img\/21356\/image2-1.jpg\" srcset=\"https:\/\/www.x-cart.com\/img\/21356\/image2-1.jpg 1x\" alt=\"buyer persona\" loading=\"lazy\" \/><\/picture>                                <\/figure>\n    <\/div>\n    \n\n<h4>\n            3. What are you going to share?    <\/h4>\n\n\n\n<p>You should know your target audience\u2019s preferences and goals. The type of content also depends on the social media you use. And remember that you shouldn\u2019t share the same content on all the possible social media websites. We\u2019ll talk about it later.<\/p>\n\n\n<h4>\n            4. When are you going to share?    <\/h4>\n\n\n\n<p>Learn the social media strategy examples on posting frequency. It differs from one site to another. Plus, you should experiment with the format and time yourself. It\u2019s the only way to understand what works for your online business with your target audience on a certain social media website.<\/p>\n\n\n<h4>\n            5. Where are you going to share?    <\/h4>\n\n\n\n<p>There\u2019s a wide range of social media networks out there. Before you pick your social media channels, you should answer all the questions mentioned above, learn how to promote and sell things and services there. Here\u2019s what we\u2019ve got on the topic:<\/p>\n\n\n<div class=\"gb-emph\">\n\n<ul class=\"checklist darkblue wp-block-list\"><li><a href=\"https:\/\/www.x-cart.com\/instagram\/marketing.html\">Instagram Marketing multi-chapter guide<\/a><\/li><li><a href=\"https:\/\/www.x-cart.com\/sell-online\/how-to-sell-on-facebook.html\">How to sell on Facebook<\/a><\/li><li><a href=\"https:\/\/www.x-cart.com\/sell-online\/how-to-sell-on-pinterest.html\">How to sell on Pinterest<\/a><\/li><li><a href=\"https:\/\/www.x-cart.com\/blog\/what-is-quora.html\">How to sell on Quora<\/a><\/li><li><a href=\"https:\/\/www.x-cart.com\/blog\/reddit-marketing.html\">How to sell on Reddit <\/a><\/li><\/ul>\n\n<\/div>\n\n\n<p>Without these answers, you won\u2019t be able to set the right business goals. As soon as you\u2019re done here, start digging dipper, in the strategies that might work and skyrocket your business. <\/p>\n\n\n<h2>\n            Social Media Marketing Strategies     <\/h2>\n\n\n\n<p>Let\u2019s see what social media tips and tricks you may apply to improve your marketing performance after <a href=\"https:\/\/www.x-cart.com\/blog\/start-online-store\/\">starting an online store<\/a>. <\/p>\n\n\n<h3>\n            1. Conduct a competitor analysis     <\/h3>\n\n\n\n<p>There\u2019s no need to reinvent the wheel: one of the best marketing techniques is to just check on what your competitors are up to.&nbsp;<br>You should find out what social media sites they use, what types of content they post to different channels, how often they update their social networks, and what works best for them. Knowing this, you can compare your results and see if you need to implement something new to your <a href=\"https:\/\/www.x-cart.com\/blog\/content-strategy.html\">content marketing strategy <\/a>or make sure that you\u2019re doing everything right (or even better!).<\/p>\n\n\n\n<p><em>A social media marketing tip<\/em>: <a href=\"https:\/\/www.x-cart.com\/social-media\/listening.html\">social listening<\/a> is a perfect way to learn what people are saying about your brand and your competitors. This way you\u2019ll learn what users like and dislike, and that\u2019d be a great source of new ideas.<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/miniature.css?var=1646812809\" \/><div class=\"gb-mini\">\n            <div class=\"gb-mini__image p-blog__image-shadow\" aria-hidden=\"true\">\n            <a href=\"https:\/\/www.x-cart.com\/social-media\/listening.html\" target=\"_blank\" tabindex=\"-1\" class=\"gb-mini__image-link p-blog__image-link\"  >\n                <span class=\"visually-hidden\">What is Social Listening, Why You Need It and How to Do It The Smart Way (opens in new tab)<\/span>\n                <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring-.png 1x, https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring--p760.png 2x\" type=\"image\/png\" media=\"(max-width: 499px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring--p760.png 1x, https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring-.png 2x\" type=\"image\/png\" media=\"(min-width: 500px)\" \/><img decoding=\"async\"  width=\"1520\" height=\"550\" src=\"https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring--p760.png\" srcset=\"https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring--p760.png 1x, https:\/\/www.x-cart.com\/img\/21125\/social_media_listeningmonitoring-.png 2x\" alt=\"Post thumbnail\" class=\"gb-mini__img\" loading=\"lazy\" \/><\/picture>            <\/a>\n        <\/div>\n        <div class=\"gb-mini__content\">\n                    <a href=\"\" target=\"_blank\" class=\"gb-mini__tag\">Marketing and SEO<\/a>\n                <a href=\"https:\/\/www.x-cart.com\/social-media\/listening.html\" target=\"_blank\" class=\"gb-mini__title\"  >What is Social Listening, Why You Need It and How to Do It The Smart Way<\/a>\n                            <a href=\"\" target=\"_blank\" class=\"gb-mini__author\">Maria Navolykina<\/a>\n            <\/div>\n<\/div>\n\n\n<p>It also might happen so, that totally different strategies will work equally well. And that\u2019s alright, too. In this case, you should base your decision on what works best for <em>your online business. <\/em>And you can always run a\/b tests and check your hypothesis. <\/p>\n\n\n<h3>\n            2. Establish the important metrics    <\/h3>\n\n\n\n<p>It\u2019ll be better for your business if the whole social media marketing plan is data-driven. That\u2019s why you should decide which metrics are most important for you and then start tracking them.&nbsp;<\/p>\n\n\n\n<p>You should base your decisions on something more meaningful than \u201cLikes\u201d and \u201cShares\u201d. They are important, but they are not the only ones you should pay your attention to. <\/p>\n\n\n\n<p>To help you understand what metrics you should measure in the first place, please, check out the \u201c<a href=\"https:\/\/www.x-cart.com\/social-media\/metrics.html\">Social Media Metrics<\/a>\u201d chapter. Everything you need to know about Engagement, Reach, Amplification, Referrals, Bounce Rate, Click-Through-Rate (CTR), and ROI is there.<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/miniature.css?var=1646812809\" \/><div class=\"gb-mini\">\n            <div class=\"gb-mini__image p-blog__image-shadow\" aria-hidden=\"true\">\n            <a href=\"https:\/\/www.x-cart.com\/social-media\/metrics.html\" target=\"_blank\" tabindex=\"-1\" class=\"gb-mini__image-link p-blog__image-link\"  >\n                <span class=\"visually-hidden\">7 Social Media Metrics That You Should Start Tracking Right Now (opens in new tab)<\/span>\n                <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p500.webp 1x, https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p760.webp 2x\" type=\"image\/webp\" media=\"(max-width: 499px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p760.jpg 2x\" type=\"image\/jpg\" media=\"(max-width: 499px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p760.webp 1x, https:\/\/www.x-cart.com\/img\/20125\/post_default-1.webp 2x\" type=\"image\/webp\" media=\"(min-width: 500px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p760.jpg 1x, https:\/\/www.x-cart.com\/img\/20125\/post_default-1-raw.jpg 2x\" type=\"image\/jpg\" media=\"(min-width: 500px)\" \/><img decoding=\"async\"  width=\"1520\" height=\"550\" src=\"https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p760.jpg\" srcset=\"https:\/\/www.x-cart.com\/img\/20125\/post_default-1-p760.jpg 1x, https:\/\/www.x-cart.com\/img\/20125\/post_default-1-raw.jpg 2x\" alt=\"Post thumbnail\" class=\"gb-mini__img\" loading=\"lazy\" \/><\/picture>            <\/a>\n        <\/div>\n        <div class=\"gb-mini__content\">\n                    <a href=\"\" target=\"_blank\" class=\"gb-mini__tag\">Marketing and SEO<\/a>\n                <a href=\"https:\/\/www.x-cart.com\/social-media\/metrics.html\" target=\"_blank\" class=\"gb-mini__title\"  >7 Social Media Metrics That You Should Start Tracking Right Now<\/a>\n                            <a href=\"\" target=\"_blank\" class=\"gb-mini__author\">Maria Navolykina<\/a>\n            <\/div>\n<\/div>\n\n<h3>\n            3. Evaluate your existing strategy &amp; Improve it if needed    <\/h3>\n\n\n\n<p>Here come the metrics we\u2019ve been talking about earlier. Check them to see if there were any changes, both positive and negative, try to understand the reasons, make changes if you think it\u2019s necessary.&nbsp;<\/p>\n\n\n\n<p>Don\u2019t be afraid to recognize that something is wrong with your current strategy. That\u2019s alright if you try and fix it. <\/p>\n\n\n<h3>\n            4. Check relevant statistics     <\/h3>\n\n\n\n<p>When building your social media strategy do not ignore <a href=\"https:\/\/www.x-cart.com\/social-media\/statistics.html\">social media statistics<\/a>. If you know the trends, your strategy won\u2019t be outdated and will actually bring you the results. <\/p>\n\n\n<h3>\n            5. Create new social media accounts &amp; Work on the existing ones    <\/h3>\n\n\n\n<p>If you don\u2019t have an account in one of the networks where your target audience is \u2014 create one. If you are not satisfied with the existing one \u2014 improve it. You may have the wrong-sized icon or an irrelevant bio, or the whole strategy may be wrong. <\/p>\n\n\n<div class=\"gb-emph\">\n\n<p>A tip: learn the benefits of <a href=\"https:\/\/www.x-cart.com\/blog\/multi-channel-marketing.html\">multi-channel marketing <\/a>in our guide. <\/p>\n\n<\/div>\n\n<h3>\n            6. Content strategy: Own &amp; Curated social content    <\/h3>\n\n\n\n<p>Content is something that your whole promotion strategy is based on, so there is no way you\u2019d ignore this part, right?<\/p>\n\n\n\n<p>We all know that your content should be <em>engaging<\/em> and<em> not overly promotional. <\/em>What else? Well, when it comes to promoting your blog posts on social media, don\u2019t expect high click rates immediately. But it\u2019s okay to share the news and some helpful and educational info.&nbsp;<\/p>\n\n\n\n<p><strong>User-generated content<\/strong> (UGC) is one of the best things out there for many reasons: it proves that you actually have happy customers, that you provide great customer service <em>(still don\u2019t forget how important <\/em><a href=\"https:\/\/www.x-cart.com\/blog\/word-of-mouth-marketing.html\"><em>word of mouth marketing<\/em><\/a><em> is)<\/em>, and it lets you engage with your existing clients by tagging them and using their content. <\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/21363\/image3-1-p500.webp 1x, https:\/\/www.x-cart.com\/img\/21363\/image3-1.webp 2x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21363\/image3-1-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/21363\/image3-1.jpg 2x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21363\/image3-1.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/21363\/image3-1.jpg 1x\" type=\"image\/jpg\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"624\" height=\"901\" src=\"https:\/\/www.x-cart.com\/img\/21363\/image3-1.jpg\" srcset=\"https:\/\/www.x-cart.com\/img\/21363\/image3-1.jpg 1x\" alt=\"ugc\" loading=\"lazy\" \/><\/picture>                                <\/figure>\n    <\/div>\n    \n\n\n<p>Facebook and Instagram are pushing <strong>video content<\/strong>, so if you\u2019ve got resources make sure you spend them on creating videos. Just make sure you&#8217;ve picked the right <a href=\"https:\/\/www.x-cart.com\/blog\/video\/marketing-strategy.html\">video marketing strategy<\/a>.<\/p>\n\n\n\n<p>And it\u2019s always nice to see the people that are hiding behind the brand. So creating social media posts that show customers what is going on <em>inside your<\/em> company<em> <\/em>might be a good idea, too.<\/p>\n\n\n\n<p>And don\u2019t hesitate to share <strong>curated content<\/strong> and tag those who created it. <\/p>\n\n\n<h3>\n            7. Look for inspiration    <\/h3>\n\n\n\n<p>Sometimes you face a crisis \u2014 no ideas of what to post next. Seems like you\u2019ve shared everything you had and everything you knew. Don\u2019t panic! Find accounts that you adore, see what your followers like, and adopt the ideas for your brand.&nbsp;<\/p>\n\n\n\n<p>And you can always ask your followers about what they want and expect to see. Probably, it is the best thing you can do as you\u2019ll be sure that users <em>do want<\/em> to see this or that type of content.<\/p>\n\n\n<h3>\n            8. Engage with your audience    <\/h3>\n\n\n\n<p>If someone likes your post \u2014 like theirs. If people share your content \u2014 like the post and at least say \u201cthanks\u201d. This is your opportunity to get some feedback and to learn more about your followers.<\/p>\n\n\n<div class=\"gb-emph\">\n\n<p>Remember that your potential clients often use social media to contact you, so don\u2019t ignore the messages and comments you get there. Also, social media work as a support chat \u2014 don\u2019t miss the chance to help your clients solve their problems. <\/p>\n\n<\/div>\n\n<h3>\n            9. Pick the right time to post    <\/h3>\n\n\n\n<p>When you pick the best time to post, keep in mind that it should be the best time <em>to engage, <\/em>too<em>. <\/em>That\u2019s right. Users expect to receive answers right away. So you should be online at the same time when they are. <\/p>\n\n\n<h3>\n            10. Use social media calendar    <\/h3>\n\n\n\n<p>Create a content plan for the future. At X-Cart we use a social media management tool where we schedule the posts so they get published automatically.&nbsp;<\/p>\n\n\n\n<p>Here we\u2019ve got 4 types of content that we mark this way:&nbsp;<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li>Own Content (OC)<\/li>\n\n\n\n<li>Curated Content (CC)<\/li>\n\n\n\n<li>CTA (Call to action)<\/li>\n\n\n\n<li>Socialize<\/li>\n<\/ul>\n\n\n\n<p>For example, you may divide your content this way:<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li>OC \u2014 45%<\/li>\n\n\n\n<li>CC \u2014 45%<\/li>\n\n\n\n<li>CTA \u2014 5%<\/li>\n\n\n\n<li>Socialize \u2014 5%<\/li>\n<\/ul>\n\n\n\n<p><em>This is not our actual strategy, just an example to give you an idea. You can find out our working strategy in the<\/em><a href=\"https:\/\/www.x-cart.com\/social-media\/resources.html\"><em> social media resources guide.<\/em><\/a><\/p>\n\n\n\n<p>Think of what works best for you.<\/p>\n\n\n<h3>\n            11. Social media SEO    <\/h3>\n\n\n\n<p>One of the best things you can do is to learn about <a href=\"https:\/\/www.x-cart.com\/social-media\/seo.html\">social media SEO<\/a> and implement the knowledge into your digital marketing strategy. Social media profiles rank in search engines, and you can not ignore this fact. So keep your accounts active.<\/p>\n\n\n<h2>\n            How are you going to execute your strategy?    <\/h2>\n\n\n\n<p>It\u2019s NOT enough to know how to create an online store and offer your products or services there. You should also know how to market on social media to win the competition.&nbsp;<\/p>\n\n\n\n<p>In this post you\u2019ve learned the main questions every business owner should answer before deciding on the strategy, and the actual strategies that you may consider for your marketing campaign.&nbsp;<\/p>\n\n\n\n<p>I\u2019ve shared a social media strategy plan template that\u2019ll let you define and implement the marketing strategy that will actually let your business blossom. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before you start the actual creating of your social media strategy, try to understand what your expectations and objectives are. As soon as you come up with the answer to this question (and please, take your time, it\u2019s possibly the most serious one), it\u2019ll be much easier to come up with your perfect social media [&hellip;]<\/p>\n","protected":false},"author":132,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11667,11734],"tags":[10603,11637],"class_list":["post-21205","post","type-post","status-publish","format-standard","hentry","category-marketing","category-platform","tag-marketing","tag-omnichannel"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>11 Tested Social Media Marketing Strategies for Your Ecommerce Business<\/title>\n<meta name=\"description\" content=\"We&#039;ve prepared a guide on the 11 tested social media marketing strategies for 2020. Learn the strategies and scale your eCommerce business.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.x-cart.com\/social-media\/marketing-strategy.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"11 Social Media Marketing Strategies for eCommerce Businesses in 2020\" \/>\n<meta property=\"og:description\" content=\"We&#039;ve prepared a guide on the 11 tested social media marketing strategies for 2020. 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