{"id":15453,"date":"2018-09-27T10:05:09","date_gmt":"2018-09-27T07:05:09","guid":{"rendered":"https:\/\/www.x-cart.com\/?p=15453"},"modified":"2024-12-25T18:29:25","modified_gmt":"2024-12-25T15:29:25","slug":"inventory-management","status":"publish","type":"post","link":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html","title":{"rendered":"The Ultimate Guide to Multi-Channel eCommerce Inventory Management"},"content":{"rendered":"\n<p><em>This blog post was originally contributed by Jillian Huffed, a Marketing Analyst at <a href=\"https:\/\/www.nchannel.com\/\" target=\"_blank\">nChannel<\/a>. <\/em><\/p>\n\n\n\n<p>Today\u2019s shoppers easily bounce back and forth between online and offline channels. To keep up, merchants must extend their presence across multiple channels and create consistent experiences.<\/p>\n\n\n\n<p>The problem is that multi-channel marketing and selling is difficult, especially when it comes to tracking and managing your inventory. For retailers,&nbsp;<a target=\"_blank\" href=\"https:\/\/explorewms.com\/key-supply-chain-management-statistics.html\">inventory is accurate<\/a>&nbsp;just 63% of the time, on average.<\/p>\n\n\n\n<p>That number isn\u2019t good enough. Inventory mistakes lead to overselling, upset customers, and lost sales.<\/p>\n\n\n\n<p>To help you build a more profitable business, this post discusses what multi-channel eCommerce is, why you should care more about your multi-channel inventory management, and steps to start improving your processes today.<\/p>\n\n\n<h2>\n            What is a Multi-Channel Inventory Strategy?    <\/h2>\n\n\n\n<p>It\u2019s more important than ever that merchants sell where their potential customers are. Shoppers want to shop whenever and wherever they want. For merchants, this often means expanding to new sales channels whether its eCommerce, marketplaces, physical stores or social media. Why do so?<\/p>\n\n\n\n<p>Multi-channel shoppers spend more. A&nbsp;<a target=\"_blank\" href=\"https:\/\/www.businessinsider.com\/omnichannel-marketing-strategy-and-research-e-commerce-and-online-sales-2016-11\">Fluent survey<\/a>&nbsp;found that 49% of shoppers who engage with retailer across 10 or more channels make purchases from their favorite retailer\u2019s eCommerce site at least once a week, compared to just 21% for those engage across one to four channels.<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence-p500.webp 1x, https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence.webp 2x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence.jpg 2x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence.png 1x\" type=\"image\/png\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"640\" height=\"356\" src=\"https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence.png\" srcset=\"https:\/\/www.x-cart.com\/img\/15467\/stats_bi_intelligence.png 1x\" alt=\"Multiple channels\" loading=\"lazy\" \/><\/picture>                                        <figcaption class=\"gb-img__source\">\n                    Source: Fluent                <\/figcaption>\n                    <\/figure>\n    <\/div>\n    \n\n\n<p>Undertaking a multi-channel eCommerce strategy doesn\u2019t mean blindly focusing on being everywhere though. It means understanding two things: the multiple places you need to sell for your customers and the backend processes necessary to make that happen. For example:<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li>If you plan listing products across different online channels with different marketing and requirements, you need a place to consolidate product data.<\/li>\n\n\n\n<li>If you want to sell the same products across different online channels, then you need complete visibility into inventory quantities across all locations.<\/li>\n\n\n\n<li>You need to optimize how you interact with your suppliers to implement strategies like&nbsp;<a href=\"https:\/\/www.x-cart.com\/list-of-dropshipping-suppliers\/\" target=\"_blank\" rel=\"noreferrer noopener\">drop shipping<\/a>&nbsp;and dynamic multi-channel order management.<\/li>\n<\/ul>\n\n\n\n<p>You need the ability to expand new sales channels as your customers demand and scale your processes to handle growth.<\/p>\n\n\n\n<p>To be a successful brand, you need to implement a front-to-back multi-channel marketing strategy. This accounts for all the customer touch points and the \u201cbehind the scenes\u201d changes you need to be successful.<\/p>\n\n\n\n<p>If you don\u2019t consider both, you won\u2019t create a seamless\u00a0<a href=\"https:\/\/www.x-cart.com\/omni-channel-ecommerce\">omnichannel experience<\/a>\u00a0across all channels whether online or offline. You don\u2019t expect your customers to shop \u201cby channel\u201d so you can\u2019t run your business by separate channels either.<\/p>\n\n\n<h2>\n            Why You Can\u2019t Afford to Ignore Your eCommerce Inventory Management Any Longer    <\/h2>\n\n\n\n<p>The issue is that adding more channels also adds complexity to your business processes. Once you engage in a multi-channel eCommerce strategy, you can\u2019t rely on manually tracking inventory anymore. You won\u2019t be able to keep up in the long run. When not managed properly, you can end up with all sorts of eCommerce inventory problems like these:<\/p>\n\n\n<h3>\n            Overselling    <\/h3>\n\n\n\n<p>When inventory isn\u2019t tracked or updated correctly, merchants often oversell online. Nothing\u2019s worse than telling a customer that you can\u2019t ship an item they bought because you don\u2019t have it.<\/p>\n\n\n<h3>\n            Poor Inventory Visibility    <\/h3>\n\n\n\n<p>Carrying too much inventory ties up capital. Too little means missed opportunities for sales. Properly tracking inventory helps you forecast sales. You\u2019ll know how much inventory you need during different parts of the year.<\/p>\n\n\n<h3>\n            Delay in Shipping Times    <\/h3>\n\n\n\n<p>Is your team constantly trying to locate inventory quantities? If you\u2019re slow to update, locate and ship inventory, you won\u2019t be able to offer customers fast shipping times like two-day or same-day delivery. This can lead to a loss in sales.<\/p>\n\n\n\n<p>According to the&nbsp;<a target=\"_blank\" href=\"https:\/\/www.ups.com\/assets\/resources\/media\/knowledge-center\/2016_UPS_Pulse_of_the_Online_Shopper.pdf\">UPS Pulse of the Shopper<\/a>&nbsp;report, 46% of online shoppers abandoned a shopping cart due to a shipping time that was too long or not provided.<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/15466\/shipping_time-p500.webp 1x, https:\/\/www.x-cart.com\/img\/15466\/shipping_time.webp 2x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15466\/shipping_time-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/15466\/shipping_time.jpg 2x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15466\/shipping_time.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15466\/shipping_time.png 1x\" type=\"image\/png\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"744\" height=\"474\" src=\"https:\/\/www.x-cart.com\/img\/15466\/shipping_time.png\" srcset=\"https:\/\/www.x-cart.com\/img\/15466\/shipping_time.png 1x\" alt=\"Cart abandonment due to shipping time\" loading=\"lazy\" \/><\/picture>                                        <figcaption class=\"gb-img__source\">\n                    Source: UPS Pulse of the Online Shopper                <\/figcaption>\n                    <\/figure>\n    <\/div>\n    \n\n<h3>\n            Lagging Customer Experience    <\/h3>\n\n\n\n<p>66% of consumers say that providing&nbsp;<a target=\"_blank\" href=\"https:\/\/www.digitalcommerce360.com\/2017\/02\/01\/consumers-demand-online-reporting-store-inventory\/\">multiple fulfillment options<\/a>&nbsp;influences their willingness to complete the purchase. Can you offer customers to&nbsp;<a target=\"_blank\" href=\"https:\/\/www.nchannel.com\/blog\/buy-online-pickup-instore-fulfillment\/\">buy online, pick up in store<\/a>? Can they check online to see what your in-store stock levels are? This is the type of experience today\u2019s shoppers want. If you don\u2019t provide it, they\u2019ll shop somewhere else.<\/p>\n\n\n<h3>\n            Poor Supplier Relationships and Warehouse Management    <\/h3>\n\n\n\n<p>If you work with suppliers, you know their inventory is out of your control. It\u2019s crucial you have a tight relationship with them so you know they have inventory in stock, their shipping the right items, and their charging you correctly. Inefficient fulfillment processes Without this communication, you could end up with frustrated customers or paying too much or too early for your items. And inefficient fulfillment processes can ruin the whole business.<\/p>\n\n\n\n<p>Better inventory management leads to improvements in two major areas:&nbsp;<a href=\"https:\/\/www.x-cart.com\/blog\/customer-experience-management-software.html\">customer experience<\/a>&nbsp;and profitability. Customers will have better interactions with your brand, no matter where they shop. You\u2019ll also have sufficient inventory management so you can forecast sales and control costs.<\/p>\n\n\n\n<p>Think about your own business. How could better inventory management improve your processes? Can you really afford not to prioritize it any longer?<\/p>\n\n\n<h2>\n            Managing Your Multi-Channel Inventory    <\/h2>\n\n\n\n<p>Handling inventory across multiple channels like eCommerce and beyond brings its own set of challenges. Here is our guide to improve your eCommerce inventory management.<\/p>\n\n\n<h3>\n            Centralize Your Inventory Management for Visibility    <\/h3>\n\n\n\n<p>First, consider where you\u2019re managing your inventory. Are you using your eCommerce platform or a designated inventory management system (IMS)?<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart-p500.webp 1x, https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart-p760.webp 2x, https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart.webp 3x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart-p760.jpg 2x, https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart.jpg 3x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart.png 1x\" type=\"image\/png\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"780\" height=\"436\" src=\"https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart.png\" srcset=\"https:\/\/www.x-cart.com\/img\/15465\/inventory_xcart.png 1x\" alt=\"X-Cart inventory management\" loading=\"lazy\" \/><\/picture>                                <\/figure>\n    <\/div>\n    \n\n\n<p>When you\u2019re first starting out, it\u2019s usually practical to\u00a0<a href=\"https:\/\/www.x-cart.com\/ecommerce-solutions#inventory\">manage your inventory straight from your eCommerce platform<\/a>. As you grow though, you\u2019ll find this practice starts to fall short.<\/p>\n\n\n\n<p>While eCommerce platforms do have&nbsp;<a href=\"https:\/\/market.x-cart.com\/addons\/update-inventory.html\" target=\"_blank\">native inventory features built in<\/a>, they aren\u2019t meant to handle complex multi-channel inventory needs. They won\u2019t be able to handle real-time syncing or updating inventory quantities across all your sales channels on their own. They won\u2019t integrate with your suppliers natively.<\/p>\n\n\n\n<p>That\u2019s why many merchants look to a single, designated system to centralize their inventory management. This system could be a lightweight IMS or an Enterprise Resource Planning (ERP) system. These systems are designed to give you much more functionality and flexibility.<\/p>\n\n\n<h3>\n            Choose a Multi-Channel Inventory Management Software for Control    <\/h3>\n\n\n\n<p>When you\u2019re ready, picking the right solution is critical. eCommerce inventory management software vary in price and functionality. You don\u2019t want to pay too much for features you don\u2019t need. You also don\u2019t want to go too small and pick a solution that doesn\u2019t allow for growth.<\/p>\n\n\n\n<p>When considering a solution, you\u2019ll want to think about:<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li>How quickly are you growing? What are your plans for growth?<\/li>\n\n\n\n<li>What types of products do you sell?<\/li>\n\n\n\n<li>How many channels are you managing? Do you plan on adding more?<\/li>\n\n\n\n<li>What other systems must you integrate with it?<\/li>\n\n\n\n<li>What is your fulfillment process? Do you have a warehouse?<\/li>\n\n\n\n<li>How often do you update inventory?<\/li>\n\n\n\n<li>What\u2019s your budget? What can you afford relative to the value it will provide?<\/li>\n\n\n\n<li>Do you need to integrate suppliers?<\/li>\n<\/ul>\n\n\n\n<p>Answering these questions will help determine the best multi-channel eCommerce solution for your business. Do your research upfront so you don\u2019t waste time or money down the road replacing it.<\/p>\n\n\n\n<p>To start your research, check out a top inventory management system like&nbsp;SkuVault&nbsp;or learn how to&nbsp;<a target=\"_blank\" href=\"https:\/\/www.nchannel.com\/blog\/erp-evaluation-multichannel\/\">evaluate an ERP<\/a>&nbsp;system for your multi-channel business.<\/p>\n\n\n<h3>\n            Integrate Your Inventory Management System for Efficiency    <\/h3>\n\n\n\n<p>Adding an Inventory Management System doesn\u2019t solve all your problems. You now have another system. How do you efficiently move inventory data back and forth between your sales channels like your webstore and your IMS?<\/p>\n\n\n\n<p>The answer is multi-channel listing and inventory management software.<\/p>\n\n\n\n<p>Without it, you\u2019re stuck with manually entering customer data between your systems. Relying on manual data entry is prone to human mistakes like typos.<\/p>\n\n\n\n<p>It can also seriously slow down your processes. Some companies have dedicated staff members who spend hours hand keying inventory updates, line-by-line every week individually in each system.<\/p>\n\n\n\n<p>If you have hundreds to thousands of SKUs selling across multiple channels, inventory lag can result in missed sales opportunities because of overselling, cancelled orders, and overstocks. In the end, your customers are the ones left frustrated.<\/p>\n\n\n\n<p>To overcome these challenges, merchants can turn to integration provider who connects sales channels like eCommerce platforms with ERP or other inventory management systems.<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/15464\/ims_xcart-p500.webp 1x, https:\/\/www.x-cart.com\/img\/15464\/ims_xcart.webp 2x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15464\/ims_xcart-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/15464\/ims_xcart-p760.jpg 2x, https:\/\/www.x-cart.com\/img\/15464\/ims_xcart.jpg 3x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15464\/ims_xcart.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15464\/ims_xcart.png 1x\" type=\"image\/png\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"940\" height=\"244\" src=\"https:\/\/www.x-cart.com\/img\/15464\/ims_xcart.png\" srcset=\"https:\/\/www.x-cart.com\/img\/15464\/ims_xcart.png 1x\" alt=\"IMS with X-Cart\" loading=\"lazy\" \/><\/picture>                                <\/figure>\n    <\/div>\n    \n\n\n<p>Integration providers sync inventory quantities across your systems. This eliminates the need for manual data entry. Integration gives you a single source of truth of your inventory data.<\/p>\n\n\n\n<p>You\u2019ll be able to answer critical questions like: How many of this item did we sell and how many do we have now?<\/p>\n\n\n\n<p>When evaluating integration solutions, do not settle for any multi-channel eCommerce inventory management solution that doesn\u2019t sync your inventory quantities in as real-time as your systems allow.<\/p>\n\n\n\n<p>Some integration providers might batch sync your data regardless, meaning every 30-minutes or once a day. Without real-time syncing, you\u2019re still at risk for overselling especially during high volume sales.<\/p>\n\n\n\n<p>Overall, integration makes your business more efficient and gives you access to accurate and timely data about your inventory. You\u2019ll have visibility into your total inventory so you can make the right decisions for your business.<\/p>\n\n\n<h3>\n            Automate Your Supply Chain    <\/h3>\n\n\n\n<p>Many retailers are growing vast supplier network whether to kick-start their online business through drop shipping, create endless aisle experiences in store, or to&nbsp;<a href=\"https:\/\/www.x-cart.com\/blog\/start-multi-vendor-website.html\">start their own marketplace<\/a>&nbsp;like Amazon, eBay, Etsy, you name it.<\/p>\n\n\n\n<p>No matter how you\u2019re working with suppliers, there\u2019s a lot of communication that must go on between you and each supplier to ensure inventory makes it from multiple warehouses into your customers\u2019 hands.<\/p>\n\n\n\n<p>How do you know your supplier has inventory to ship? When did they ship it? Did your customer receive it? How much do you owe your supplier? When should you pay them?<\/p>\n\n\n\n<p>Throughout that process though, a lot can go wrong. You need visibility into your supplier\u2019s product catalog and inventory availability. You must track when inventory is shipped if your customer received it, and you must reconcile payments (called&nbsp;<a target=\"_blank\" href=\"http:\/\/www.accountingcoach.com\/blog\/what-is-three-way-match\">three-way match<\/a>) to safeguard your financial health.<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/15468\/three_way_match-p500.webp 1x, https:\/\/www.x-cart.com\/img\/15468\/three_way_match.webp 2x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15468\/three_way_match.png 1x\" type=\"image\/png\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15468\/three_way_match.webp 1x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/15468\/three_way_match.png 1x\" type=\"image\/png\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"638\" height=\"479\" src=\"https:\/\/www.x-cart.com\/img\/15468\/three_way_match.png\" srcset=\"https:\/\/www.x-cart.com\/img\/15468\/three_way_match.png 1x\" alt=\"Three way match\" loading=\"lazy\" \/><\/picture>                                        <figcaption class=\"gb-img__source\">\n                    Source: <a href=\"https:\/\/www.slideshare.net\/wkohnen\/3-way-match-for-purchasing-professionals\" target='_blank'>LinkedIn SlideShare<\/a>                <\/figcaption>\n                    <\/figure>\n    <\/div>\n    \n\n\n<p>When it comes to your suppliers\u2019 inventory levels, it\u2019s out of your control. You must always be in constant communication with them to ensure you\u2019re aware of any stock outs or answer any customer service calls.<\/p>\n\n\n\n<p>Retailers must also consider how they can integrate with their suppliers to improve the efficiency of their supply chain.<\/p>\n\n\n\n<p>Focusing your attention and resources on warehouse management should streamline your work process. If done incorrectly, it can&nbsp;<a target=\"_blank\" href=\"https:\/\/www.nchannel.com\/blog\/ruin-business-drop-ship\/\">ruin your business<\/a>.<\/p>\n\n\n<h3>\n            Set Milti-Channel Inventory Management Metrics    <\/h3>\n\n\n\n<p>All companies are different in how they manage inventory, but all companies strive to keep inventory costs low. To monitor that, you need to decide on and track important inventory management metrics company-wide.<\/p>\n\n\n\n<p>Consider these inventory metrics that help monitor both customer experience and costs:<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li>Inventory turnover = cost of sales \/ average inventory value<\/li>\n\n\n\n<li>Gross Margin Percent = (sales \u2013 the cost of sales) \/ sales<\/li>\n\n\n\n<li>Customer order fill rate = how many times you successfully serviced your customers \/ total number of sales orders. You may need an order management software to manage orders coming \u0448\u0442 from different sources.<\/li>\n\n\n\n<li>Cost of carrying = sum of all carrying costs \/ overall cost<\/li>\n\n\n\n<li>Average sell-out days = (Your Average Inventory \/ The Cost of Goods Sold) x 365<\/li>\n<\/ul>\n\n\n\n<p>Once you put inventory management practices in place, you need a way to monitor their effectiveness. These metrics are a good place to start. You\u2019ll be able to assess the efficiency of your processes and customer experience. Start with the first metric and work your way down.<\/p>\n\n\n<h3>\n            Handling Variant Products and Kits\/Item Bundles    <\/h3>\n\n\n\n<p>There are certain product types that cause inventory complications such as variant products and kits or item bundles.<\/p>\n\n\n\n<p>Variant or matrix products are when you have multiple variances of one product. For example, t-shirt sellers often have multiple sizes and colors for the same t-shirt design. How are your SKUs set up for this item? How do you track inventory for each SKU?<\/p>\n\n\n\n<p>Kits or item bundles are when you sell multiple individual items together as one. For example, you might sell shampoo, conditioner, soap and a loofah as a shower kit. When you sell a kit, you can\u2019t decimate the whole bundle as one item. Instead, you need to decimate inventory for each item individually. This ensures you don\u2019t oversell any of your inventory.<\/p>\n\n\n\n<p>When evaluating multichannel inventory management solutions, you must consider nuisances in your products like these. Your eCommerce platform probably won\u2019t be able to handle these situations efficiently. Be sure to see how your inventory management system or integration solution can help manage these unique product challenges.<\/p>\n\n\n<h2>\n            Learn More About Managing Your Inventory in Multiple Channels    <\/h2>\n\n\n\n<p>Managing inventory across multiple channels is no easy task. It requires combining the right systems and processes. When done well, inventory management can be a crucial advantage for your company. You\u2019ll provide that special experience your customers are looking for while also keeping your bottom line healthy.<\/p>\n\n\n\n<p>If you\u2019re a multi-channel eCommerce seller, know when your processes warrant integration to increase efficiency and scalability. Make sure you do diligent research on the right systems for your business processes. Whenever you decide about inventory management, always keep your customers in mind.<\/p>\n\n\n\n<p>How can your customers benefit from improve inventory management practices?<\/p>\n\n\n\n<p>Check out other resources about growing and managing your online business:<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li><a href=\"https:\/\/www.x-cart.com\/blog\/start-online-store\/#ch6\">How to Start an Online Store that Actually Grows<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This blog post was originally contributed by Jillian Huffed, a Marketing Analyst at nChannel. Today\u2019s shoppers easily bounce back and forth between online and offline channels. To keep up, merchants must extend their presence across multiple channels and create consistent experiences. The problem is that multi-channel marketing and selling is difficult, especially when it comes [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":15460,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11674,11734],"tags":[11633,11637],"class_list":["post-15453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fulfillment","category-platform","tag-fulfillment","tag-omnichannel"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Multi-Channel Inventory Management 101: Common Mistakes + Tips to Avoid<\/title>\n<meta name=\"description\" content=\"Multi-channel inventory sync is key to the profitability and growth of your eCommerce business. This step-by-step guide will help you improve customer experience today\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Ultimate Guide to Multi-Channel eCommerce Inventory Management\" \/>\n<meta property=\"og:description\" content=\"Multi-channel inventory sync is key to the profitability and growth of your eCommerce business. This step-by-step guide will help you improve customer experience today\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\" \/>\n<meta property=\"og:site_name\" content=\"X-Cart\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/xcart\" \/>\n<meta property=\"article:published_time\" content=\"2018-09-27T07:05:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-25T15:29:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.x-cart.com\/wp-content\/uploads\/2018\/09\/multi-channel-inventory-management-copy-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1520\" \/>\n\t<meta property=\"og:image:height\" content=\"550\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Helen Golubeva\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@x_cart\" \/>\n<meta name=\"twitter:site\" content=\"@x_cart\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Helen Golubeva\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\"},\"author\":{\"name\":\"Helen Golubeva\",\"@id\":\"https:\/\/www.x-cart.com\/#\/schema\/person\/2c18594716101325950569ff3d42b0e4\"},\"headline\":\"The Ultimate Guide to Multi-Channel eCommerce Inventory Management\",\"datePublished\":\"2018-09-27T07:05:09+00:00\",\"dateModified\":\"2024-12-25T15:29:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\"},\"wordCount\":2280,\"publisher\":{\"@id\":\"https:\/\/www.x-cart.com\/#organization\"},\"keywords\":[\"fulfillment\",\"omnichannel ecommerce\"],\"articleSection\":[\"Order fulfillment\",\"All eCommerce\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\",\"url\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\",\"name\":\"Multi-Channel Inventory Management 101: Common Mistakes + Tips to Avoid\",\"isPartOf\":{\"@id\":\"https:\/\/www.x-cart.com\/#website\"},\"datePublished\":\"2018-09-27T07:05:09+00:00\",\"dateModified\":\"2024-12-25T15:29:25+00:00\",\"description\":\"Multi-channel inventory sync is key to the profitability and growth of your eCommerce business. This step-by-step guide will help you improve customer experience today\",\"breadcrumb\":{\"@id\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.x-cart.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Ultimate Guide to Multi-Channel eCommerce Inventory Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.x-cart.com\/#website\",\"url\":\"https:\/\/www.x-cart.com\/\",\"name\":\"X-Cart\",\"description\":\"X-Cart\",\"publisher\":{\"@id\":\"https:\/\/www.x-cart.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.x-cart.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.x-cart.com\/#organization\",\"name\":\"X-Cart\",\"url\":\"https:\/\/www.x-cart.com\/\",\"sameAs\":[\"https:\/\/www.instagram.com\/xcart\/\",\"https:\/\/www.youtube.com\/user\/Qualiteam\",\"https:\/\/www.facebook.com\/xcart\",\"https:\/\/twitter.com\/x_cart\"],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.x-cart.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.x-cart.com\/wp-content\/uploads\/2024\/12\/X-Cart-Automotive-Origin-Logo.png\",\"contentUrl\":\"https:\/\/www.x-cart.com\/wp-content\/uploads\/2024\/12\/X-Cart-Automotive-Origin-Logo.png\",\"width\":3000,\"height\":915,\"caption\":\"X-Cart\"},\"image\":{\"@id\":\"https:\/\/www.x-cart.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.x-cart.com\/#\/schema\/person\/2c18594716101325950569ff3d42b0e4\",\"name\":\"Helen Golubeva\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.x-cart.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.x-cart.com\/wp-content\/uploads\/2021\/10\/muchness_200x200-150x150.webp\",\"contentUrl\":\"https:\/\/www.x-cart.com\/wp-content\/uploads\/2021\/10\/muchness_200x200-150x150.webp\",\"caption\":\"Helen Golubeva\"},\"description\":\"Helen is an SEO and Content Marketing Specialist. She has been creating and planning content for over 10 years, with 5+ years specializing in eCommerce.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/helen-golubeva-693246120\/\"],\"url\":\"https:\/\/www.x-cart.com\/blog\/author\/helen\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Multi-Channel Inventory Management 101: Common Mistakes + Tips to Avoid","description":"Multi-channel inventory sync is key to the profitability and growth of your eCommerce business. This step-by-step guide will help you improve customer experience today","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html","og_locale":"en_US","og_type":"article","og_title":"The Ultimate Guide to Multi-Channel eCommerce Inventory Management","og_description":"Multi-channel inventory sync is key to the profitability and growth of your eCommerce business. This step-by-step guide will help you improve customer experience today","og_url":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html","og_site_name":"X-Cart","article_publisher":"https:\/\/www.facebook.com\/xcart","article_published_time":"2018-09-27T07:05:09+00:00","article_modified_time":"2024-12-25T15:29:25+00:00","og_image":[{"width":1520,"height":550,"url":"https:\/\/www.x-cart.com\/wp-content\/uploads\/2018\/09\/multi-channel-inventory-management-copy-2.jpg","type":"image\/jpeg"}],"author":"Helen Golubeva","twitter_card":"summary","twitter_creator":"@x_cart","twitter_site":"@x_cart","twitter_misc":{"Written by":"Helen Golubeva","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html#article","isPartOf":{"@id":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html"},"author":{"name":"Helen Golubeva","@id":"https:\/\/www.x-cart.com\/#\/schema\/person\/2c18594716101325950569ff3d42b0e4"},"headline":"The Ultimate Guide to Multi-Channel eCommerce Inventory Management","datePublished":"2018-09-27T07:05:09+00:00","dateModified":"2024-12-25T15:29:25+00:00","mainEntityOfPage":{"@id":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html"},"wordCount":2280,"publisher":{"@id":"https:\/\/www.x-cart.com\/#organization"},"keywords":["fulfillment","omnichannel ecommerce"],"articleSection":["Order fulfillment","All eCommerce"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html","url":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html","name":"Multi-Channel Inventory Management 101: Common Mistakes + Tips to Avoid","isPartOf":{"@id":"https:\/\/www.x-cart.com\/#website"},"datePublished":"2018-09-27T07:05:09+00:00","dateModified":"2024-12-25T15:29:25+00:00","description":"Multi-channel inventory sync is key to the profitability and growth of your eCommerce business. This step-by-step guide will help you improve customer experience today","breadcrumb":{"@id":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.x-cart.com\/blog\/multi-channel-inventory-management.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.x-cart.com\/"},{"@type":"ListItem","position":2,"name":"The Ultimate Guide to Multi-Channel eCommerce Inventory Management"}]},{"@type":"WebSite","@id":"https:\/\/www.x-cart.com\/#website","url":"https:\/\/www.x-cart.com\/","name":"X-Cart","description":"X-Cart","publisher":{"@id":"https:\/\/www.x-cart.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.x-cart.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.x-cart.com\/#organization","name":"X-Cart","url":"https:\/\/www.x-cart.com\/","sameAs":["https:\/\/www.instagram.com\/xcart\/","https:\/\/www.youtube.com\/user\/Qualiteam","https:\/\/www.facebook.com\/xcart","https:\/\/twitter.com\/x_cart"],"logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.x-cart.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.x-cart.com\/wp-content\/uploads\/2024\/12\/X-Cart-Automotive-Origin-Logo.png","contentUrl":"https:\/\/www.x-cart.com\/wp-content\/uploads\/2024\/12\/X-Cart-Automotive-Origin-Logo.png","width":3000,"height":915,"caption":"X-Cart"},"image":{"@id":"https:\/\/www.x-cart.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.x-cart.com\/#\/schema\/person\/2c18594716101325950569ff3d42b0e4","name":"Helen Golubeva","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.x-cart.com\/#\/schema\/person\/image\/","url":"https:\/\/www.x-cart.com\/wp-content\/uploads\/2021\/10\/muchness_200x200-150x150.webp","contentUrl":"https:\/\/www.x-cart.com\/wp-content\/uploads\/2021\/10\/muchness_200x200-150x150.webp","caption":"Helen Golubeva"},"description":"Helen is an SEO and Content Marketing Specialist. She has been creating and planning content for over 10 years, with 5+ years specializing in eCommerce.","sameAs":["https:\/\/www.linkedin.com\/in\/helen-golubeva-693246120\/"],"url":"https:\/\/www.x-cart.com\/blog\/author\/helen"}]}},"_links":{"self":[{"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/posts\/15453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/comments?post=15453"}],"version-history":[{"count":19,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/posts\/15453\/revisions"}],"predecessor-version":[{"id":36693,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/posts\/15453\/revisions\/36693"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/media\/15460"}],"wp:attachment":[{"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/media?parent=15453"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/categories?post=15453"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.x-cart.com\/wp-json\/wp\/v2\/tags?post=15453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}