{"id":14973,"date":"2021-09-27T14:50:00","date_gmt":"2021-09-27T11:50:00","guid":{"rendered":"https:\/\/www.x-cart.com\/?p=14973"},"modified":"2025-03-21T18:53:03","modified_gmt":"2025-03-21T15:53:03","slug":"ecommerce-search","status":"publish","type":"post","link":"https:\/\/www.x-cart.com\/blog\/ecommerce-search.html","title":{"rendered":"eCommerce Search and Navigation: Tools, Popular Solutions, and Best Practices"},"content":{"rendered":"\n<p>Online sellers often underestimate the impact of eCommerce search and navigation on their businesses. They\u2019d better not. Configured correctly, it can level up your store\u2019s conversion by as much as 50%, according to <a href=\"https:\/\/www.algolia.com\/blog\/ecommerce\/e-commerce-search-and-kpis-statistics\/\" target=\"_blank\">Algolia<\/a>.&nbsp;<\/p>\n\n\n\n<p>Treating the search and navigation wrong puts your eCommerce business at risk. It leads to a decrease in conversion rates both on desktop and mobile devices, low average order value, bad SEO. Other issues? Less traffic. Embarrassed customers. Lost sales. You name it.<\/p>\n\n\n\n<p>Our goal is not to scare you away with some potential headaches and nuisances coming together with search, but to make sure you take the matter seriously and meet shoppers expectations the moment they start interacting with your online store.<\/p>\n\n\n\n<p>This issue is especially important for auto parts sellers, as the amount of items is literally prodigious. Wheels, lightning, steering parts, replacement filters\u2014you have to find a sound way to handle it all in order to provide a smooth search experience. After all, if buyers can\u2019t find it, they won\u2019t buy it. It\u2019s that simple.<\/p>\n\n\n\n<p>If you are looking for a reliable source of information crafted by the developers of <a href=\"https:\/\/www.x-cart.com\/ecommerce-search-engine.html\">CloudSearch<\/a> tool (which is, to the point, rated highly by the users of other platforms, such as Shopify), just keep on scrolling. We are going to share some eCommerce site search best practices that should help you improve your search workflow.<\/p>\n\n\n\n<p>For ease of digestion, the content is split into several sections.<\/p>\n\n\n<h2>\n            What is eCommerce Search?    <\/h2>\n\n\n\n<p>eCommerce site search is an engine solution that helps shoppers find the products they are looking for by matching keywords.&nbsp;<\/p>\n\n\n\n<p>Unless you\u2019re the unicorn that has never shopped online, you know what I\u2019m talking about, right?<\/p>\n\n\n\n<p>Below you can see an example from CARiD and USP Motorsports \u2014 both use X-Cart to power their online sales. A neat magnifying glass placed on a white background draws users\u2019 attention and helps them navigate across their eCommerce websites.<\/p>\n\n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p500.webp 1x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p760.webp 2x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar.webp 3x\" type=\"image\/webp\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p760.jpg 2x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p1140.jpg 3x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p950.webp 1x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar.webp 2x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p950.jpg 1x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar.jpg 2x\" type=\"image\/jpg\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"1418\" height=\"165\" src=\"https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p950.jpg\" srcset=\"https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar-p950.jpg 1x, https:\/\/www.x-cart.com\/img\/28498\/uspmotorsports_searchbar.jpg 2x\" alt=\"USPMotorsports search bar\" loading=\"lazy\" \/><\/picture>                                <\/figure>\n    <\/div>\n    \n\n    <div class=\"gb-img__figure-container\">\n        <figure class=\"gb-img__figure\">\n                            <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p500.jpg 1x, https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p760.jpg 2x, https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p1140.jpg 3x\" type=\"image\/jpg\" media=\"(max-width: 420px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p950.webp 1x, https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar.webp 2x\" type=\"image\/webp\" media=\"(min-width: 421px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p950.jpg 1x, https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar.jpg 2x\" type=\"image\/jpg\" media=\"(min-width: 421px)\" \/><img decoding=\"async\"  width=\"1432\" height=\"136\" src=\"https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p950.jpg\" srcset=\"https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar-p950.jpg 1x, https:\/\/www.x-cart.com\/img\/28499\/carid_searchbar.jpg 2x\" alt=\"CARiD search bar\" loading=\"lazy\" \/><\/picture>                                <\/figure>\n    <\/div>\n    \n\n\n<p>I won\u2019t preach to the choir: The importance of having an accurate, reliable and dependable search engine tool is obvious. Not only do you own your online business, but you are probably a customer to many others as well.<\/p>\n\n\n\n<p>So let\u2019s get straight to the facts:<\/p>\n\n\n\n<ul class=\"checklist darkblue gb-list__check gb-list__check--blue wp-block-list\">\n<li>According to <a href=\"https:\/\/www.forrester.com\/report\/MustHave+eCommerce+Features\/-\/E-RES89561\" target=\"_blank\" rel=\"noreferrer noopener\">Forrester research<\/a>, 43% of online shoppers go directly to the search bar.<\/li>\n\n\n\n<li>eCommerce sites with advanced search capabilities have <a href=\"https:\/\/resources.algolia.com\/home\/report-dc360sitesearch-retail\" target=\"_blank\" rel=\"noreferrer noopener\">2x higher conversion rate potential<\/a> compared to those with basic search capabilities.<\/li>\n\n\n\n<li>Strangely enough, 52% of online retailers do not do anything to improve their on-site search and navigation, as per eConsultancy.<\/li>\n\n\n\n<li>And only 7% of them, according to a <a href=\"https:\/\/cxl.com\/blog\/convert-visitors-improving-internal-site-search\/\" target=\"_blank\">CXL study<\/a>, report learning from site search data and using that data to improve the shopping experience.<\/li>\n<\/ul>\n\n\n<h2>\n            5 Simple Tips on How to Create a Great Search Experience    <\/h2>\n\n\n<h3>\n            1. Avoid irrelevant search results    <\/h3>\n\n\n\n<p>That\u2019s the largest pain point for all online shoppers, especially in the aftermarket automotive industry. How? Make sure you use the proper <a href=\"https:\/\/www.sellerlabs.com\/blog\/3-steps-to-successful-amazon-keyword-research-strategy\/\" target=\"_blank\">keywords<\/a>, synonyms, variations, and expressions regarding your product. Another way to think of it: \u201cPeople search for their problems, not their solutions.\u201d<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote\">\n        <div class=\"gb-quote__content gb-quote__no-photo\">\n                <p  class=\"gb-quote__text\">Some products in the store are not even shown in the search result page. Looks like the product doesn&#8217;t exist in the store, this is the worst part.<\/p>                    <footer class=\"gb-quote__name\">\n                <cite>Vietbooks.com.au<\/cite>\n            <\/footer>\n            <\/div>\n<\/blockquote>\n\n<h3>\n            2. Suggest categories    <\/h3>\n\n\n\n<p>Suggest categories the searched product relates to. A dropdown (or two) will help potential customers narrow their search and increase chances of finding exactly what they are looking for \u2014 not to mention your chances of making another sale.<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote\">\n        <div class=\"gb-quote__content gb-quote__no-photo\">\n                <p  class=\"gb-quote__text\">Asking me to choose what category an item falls in is easy when it\u2019s a book, but other times the answer isn\u2019t so clear, and I end up filtering out a huge percentage of possible good matches.<\/p>                    <footer class=\"gb-quote__name\">\n                <cite>Joy Andrews Guerra<\/cite>\n            <\/footer>\n            <\/div>\n<\/blockquote>\n\n<h3>\n            3. Structure your filtering options    <\/h3>\n\n\n\n<p>It\u2019s hard to find items hidden deep inside. Be in charge of your portfolio! Make suggestions that enhance your chances of delivering the best user experience. Give your website visitors what they are looking for\u2026 and fast!<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote\">\n        <div class=\"gb-quote__content gb-quote__no-photo\">\n                <p  class=\"gb-quote__text\">I wish they\u2019d apply more of their facets to other categories. Shoes have structured facets, like heel height or color, but lots of other items do not.<\/p>                    <footer class=\"gb-quote__name\">\n                <cite>Joy Andrews Guerra<\/cite>\n            <\/footer>\n            <\/div>\n<\/blockquote>\n\n<h3>\n            4. Keep your product titles short and clear    <\/h3>\n\n\n\n<p>Who likes to read an endless product name? No one! Non-scannable product names, just to insert every single attribute into the product name for better searchability, is a poor strategy that may end up biting you in the behind.<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote\">\n        <div class=\"gb-quote__content gb-quote__no-photo\">\n                <p  class=\"gb-quote__text\">In my opinion, it\u2019s the fact that product attributes are very often placed within the product names. Things like colors and specific tech specs are stretching the names of the products over several lines making the page feel very cluttered and hard to compare a bunch of products in a grid.<\/p>                    <footer class=\"gb-quote__name\">\n                <cite>Michael Feihstel<\/cite>\n            <\/footer>\n            <\/div>\n<\/blockquote>\n\n<h3>\n            5. Improve search app\u2019s performance    <\/h3>\n\n\n\n<p>This one is key! If the results are slow, inadequate, or non-reflective of stock; well, let\u2019s say you will likely lose a customer. Maybe for good.<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote\">\n        <div class=\"gb-quote__content gb-quote__no-photo\">\n                <p  class=\"gb-quote__text\">I installed it, immediately my website went from 3s speed to 7, it brakes the minify job that has been done to improve the website.<\/p>            <\/div>\n<\/blockquote>\n\n\n<p>If you are still thinking about your search functionality as just another box to check, you will probably have to reconsider your business processes in the next couple of months, as using an old-school default search tool is no longer an option.&nbsp;<\/p>\n\n\n\n<p>eCommerce search is a powerful feature that requires continuous optimization to ensure seamless user experience that meets shoppers\u2019 expectations. It\u2019s a complex process, hands down, but it doesn\u2019t mean you have to deal with it all alone. Our team is here to have your back and give you a hand.<\/p>\n\n\n\n<p><a href=\"https:\/\/market.x-cart.com\/addons\/cloudsearch.html\">CloudSearch eCommerce search engine<\/a>, uniquely customized to work perfectly with X-Cart, leverages all the latest technologies, such as machine learning, to provide your users with accurate results that show up in a matter of a few seconds.&nbsp;<\/p>\n\n\n\n<p>Auto-complete feature, faceted search and filtering, synonyms, convenient results sharing, and other useful features will help website visitors spot your products faster and with less of a hassle.<\/p>\n\n\n\n<p>Don\u2019t believe us? See what our customers have to say about Cloud Search:&nbsp;<\/p>\n\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote gb-quote--photo\">\n            <div class=\"gb-quote__photo p-blog__image-shadow\">\n                <picture><source  srcset=\"https:\/\/www.x-cart.com\/img\/28494\/john-legg.webp 1x, https:\/\/www.x-cart.com\/img\/28494\/john-legg-t200x200.webp 2x\" type=\"image\/webp\" media=\"(max-width: 599px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28494\/john-legg.jpg 1x\" type=\"image\/jpg\" media=\"(max-width: 599px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28494\/john-legg-t200x200.webp 1x, https:\/\/www.x-cart.com\/img\/28494\/john-legg.webp 2x\" type=\"image\/webp\" media=\"(min-width: 600px)\" \/><source  srcset=\"https:\/\/www.x-cart.com\/img\/28494\/john-legg.jpg 1x\" type=\"image\/jpg\" media=\"(min-width: 600px)\" \/><img decoding=\"async\"  width=\"300\" height=\"300\" src=\"https:\/\/www.x-cart.com\/img\/28494\/john-legg.jpg\" srcset=\"https:\/\/www.x-cart.com\/img\/28494\/john-legg.jpg 1x\" alt=\"John Legg\" class=\"gb-quote__img\" loading=\"lazy\" \/><\/picture>                            <footer class=\"gb-quote__name\">\n                    <cite>John Legg, The Debug Store<\/cite>\n                <\/footer>\n                    <\/div>\n        <div class=\"gb-quote__content\">\n                <p  class=\"gb-quote__text\">CloudSearch is a really powerful and user-friendly search tool for X-Cart. I have been using it for many years now and look forward to using it on my new X-Cart v5 store. I would definitely recommend using it &#8211; it&#8217;s essential for customers to find your products easily.<\/p>            <\/div>\n<\/blockquote>\n\n<link  rel=\"stylesheet\" href=\"\/wp-content\/themes\/miniflat\/build\/css\/elements\/post\/quote.css?var=1742284057\" \/><blockquote class=\"gb-quote\">\n        <div class=\"gb-quote__content gb-quote__no-photo\">\n                <p  class=\"gb-quote__text\">Quick response. Very flexible interface. Does everything I want. A + + + Will be using this on all my shops going forward.<\/p>                    <footer class=\"gb-quote__name\">\n                <cite>RefrigiWear Latin America<\/cite>\n            <\/footer>\n            <\/div>\n<\/blockquote>\n\n<div class=\"gb-emph\">\n<h3>\n            Ready to Discuss the Options?    <\/h3>\n\n\n\n<p>Let\u2019s take a look at some of the things that you can change to make sure your shoppers get an enjoyable search and filtering experience.<\/p>\n\n\n    <div class=\"gb-btns__wrapper\">\n                                    <a  href=\"https:\/\/www.x-cart.com\/software-pricing.html\" class=\"btn btn--lg\" target=\"_blank\">Get in Touch<\/a>                        <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Online sellers often underestimate the impact of eCommerce search and navigation on their businesses. They\u2019d better not. Configured correctly, it can level up your store\u2019s conversion by as much as 50%, according to Algolia.&nbsp; Treating the search and navigation wrong puts your eCommerce business at risk. It leads to a decrease in conversion rates both [&hellip;]<\/p>\n","protected":false},"author":132,"featured_media":28495,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11732],"tags":[38,9578,10609],"class_list":["post-14973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automotive-category","tag-analytics","tag-b2b","tag-multivendor"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v19.6.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How eCommerce Site Search Can Enhance Your Online Sales<\/title>\n<meta name=\"description\" content=\"Ultimate guide: Optimize your eCommerce site search tool to sell more online and improve UX. Bonus! A quick overview of the most popular site search solutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.x-cart.com\/blog\/ecommerce-search.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eCommerce Search and Navigation: Tools, Popular Solutions, and Best Practices\" \/>\n<meta property=\"og:description\" content=\"Ultimate guide: Optimize your eCommerce site search tool to sell more online and improve UX. Bonus! 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